FAQs
Can I contact AirTripMart.com via telephone?
You can contact our Help Desk at 844-775-8383 or WhatsApp us on the same number 844-775-8383.
What is the email id for the customer care team at AirTripMart.com?
Our customer service email ID is sales@AirTripMart.com. You can also call us on our Help Desk at 844-775-8383 or WhatsApp us on 844-775-8383.
Can I book flights for multiple destinations?
Yes, you can use AirTripMart.com to explore multiple-destination and multi-city flight options and create an itinerary based on your travel plans. You can also contact our customer care team if you need assistance with your itinerary.
How long does it take to get a refund after cancellation?
Refund processing time depends on the airline, fare conditions, payment method, and applicable cancellation policies. If your ticket is eligible for a refund, the applicable amount will be processed according to the airline's and booking provider's terms. Please check the applicable fare rules and terms and conditions for more information.
How can I reschedule my booking?
You can review your booking through the available booking management options on our website and check whether your ticket is eligible for a date or time change. You can also contact our customer care team for assistance. Any applicable airline fare difference or change fee may apply.
I have misspelt my name in my reservation. How do I make the changes?
Name correction policies vary by airline and ticket type. For a minor spelling error, the airline may allow a correction after verifying your identification documents. Significant name changes may require additional procedures or a new booking. Please contact our customer care team or the airline as soon as possible for guidance.
Do I need to pay extra for baggage if I exceed the allowed limit?
Each airline has its own baggage allowance and excess baggage policy. Additional charges may apply if your baggage exceeds the permitted limit. We recommend checking the baggage rules for your airline and contacting the airline or our customer care team for further information.
What is the check-in procedure for a domestic flight?
Check-in requirements and recommended airport arrival times vary by airline and airport. We recommend checking your airline's latest instructions before traveling and arriving at the airport with sufficient time for check-in, baggage drop, security, and boarding. Please carry your ticket and valid identification documents as required.
I have lost my itinerary and reservation details; how do I get them back?
If you have lost your itinerary or reservation details, you can contact our customer care team for assistance. Please keep your booking reference, registered email address, or other available booking information ready so we can help you locate your reservation details.
How do I review my reservation?
After completing your flight booking, you will receive a booking confirmation and reference code. You can use the available booking management options on our website to review your reservation details. Your ticket and booking information may also be sent to your registered email address.
Do you charge a service fee for making a reservation from your website?
A service fee may apply to certain bookings or services. Any applicable service charges, taxes, and other fees will be displayed during the booking process before you complete your payment. We recommend reviewing the final price breakdown before confirming your reservation.
Are all prices on AirTripMart.com in US Dollars?
Prices and available payment currencies may vary depending on the booking, destination, and payment options available on our website. The applicable currency and final amount will be displayed during the booking and payment process.
How do I pay for my reservation?
You can choose from the payment methods displayed on our website during the booking process. Before making a payment, please ensure that your card or payment method is enabled for online transactions and has sufficient funds or available credit. Any applicable payment charges or restrictions will be displayed during checkout.
How do I place a request for a special meal?
Special meal options depend on the airline, route, aircraft, and fare type. If meal preferences or special meal requests are available for your booking, you may be able to select them during the booking process or request them after booking. You can also contact the airline directly for assistance.
Can I choose or change my seat assignment?
Seat selection depends on the airline and fare conditions. Some seats may be assigned automatically, while others may be selected or changed for an additional charge. You can check the available seat options during booking or contact our customer care team or the airline for assistance.
How do I contact an airline?
You can contact the airline directly through its official website or customer service channels. If you need assistance with your booking, you can also contact the AirTripMart customer care team and we will guide you regarding the available options.
What is a schedule change?
A schedule change occurs when an airline changes the departure or arrival time, travel date, flight number, or other scheduled details of a flight. Airlines generally communicate significant schedule changes to affected passengers. If your itinerary is changed, please review the updated flight details and contact the airline or our customer care team if you need assistance.
How do I add new passengers to my existing reservation?
In most cases, a new passenger must be booked through a separate reservation rather than added directly to an existing ticket. You can make a new booking through AirTripMart.com or contact our customer care team if you need help with your travel arrangements.
Can the terminal details be changed before the date of travel?
Airlines or airports may occasionally change departure or arrival terminals due to operational, technical, or other reasons. Any available updates may be communicated by the airline. We recommend checking your flight status and terminal information before leaving for the airport.
I have made a booking for the wrong date; how do I rectify it?
If you have selected the wrong travel date, check your ticket's fare rules and change conditions as soon as possible. Depending on the airline and fare type, a date change may be permitted and may involve a change fee or fare difference. You can contact our customer care team at 844-775-8383 for assistance or contact the airline directly.
